Shipping and Returns

Shipping and Returns

General:
All orders will be dispatched with 14 days of receipt of payment to allow for custom dyeing.
A tracking number will be sent to the buyer. 
Gifts can be shipped directly to the giftee’s address. 
The buyer is responsible for all shipping costs.
No responsibility will be accepted for any goods lost or damaged in transit.

South African customers: 
All parcels are sent with Fastway Couriers. 

For customers in all other countries:
All parcels are sent with DHL Express Couriers.

Returns policy: 
Although no refunds will be made, any item that is in it’s original condition and is returned within 1 week of purchase may be exchanged, subject to a 10% handling fee.
All shipping costs pertaining to an exchange will be for the buyer’s account.